From reordering supplies, to tutorials and FAQ, Dexcom can provide support and guidance for a better experience with continuous glucose monitoring (CGM). Kontakt per Telefon: 0800 724 6449. If you are ready to take the next step, the process is simple. ... Chat Live with Tech Support. If you are a healthcare provider and want to learn more about Dexcom, Seek medical advice and attention when appropriate, including for any medical emergency. Back to Top >> Still have questions? Dexcom, Dexcom G6, Dexcom G5 Mobile, Dexcom G4, Dexcom Follow, Dexcom CLARITY, and Dexcom Share are registered trademarks of Dexcom, Inc. in the U.S., and may be registered in other countries. At Dexcom, our customers are our heroes - read our Warrior stories to learn more. Dexcom G6 Transmitters are under limited warranty for 3 months from the date of shipment. Currently, the Dexcom G6 is approved for 10-day wear. Dexcom G6® är den senaste utrustningen för kontinuerlig glukosmätning (CGM), där du ser dina glukosvärden direkt i din mobil** eller mottagare. Du får larm om värdet blir högt eller lågt – och kan agera direkt för att undvika känningar och höga värden. the privacy and confidentiality of your personal information. Begin Live Chat . For further technical support, please contact: 0800 031 5763. If the correct transmitter ID is entered and the pump and transmitter are still not communicating, contact Tandem Diabetes Care Customer Technical Support at (877) 801-6901. Looking for helpful diabetes resources? For product troubleshooting or replacement enquiries, please complete a Product Support Request.Office opening times: Monday - Friday 07:00 - 18:00 Saturday - Sunday 08:30 - 16:30 It is expected that the product will perform well and offer improvements over existing technologies. This one-page document summarizes Dexcom training and support options for patients to get started using their Dexcom G6 Continuous Glucose Monitoring System. The Dexcom Store is for self-funded purchases only. In order to be exempt from VAT, you need to complete at VAT exemption form and return it to Dexcom. Read the list to contact the appropriate support specialist to get the answers you need. information and promotional communications related to Dexcom products. Numéro d'article STR-GS-102. STR-GS-102. Only $11 per day and 28.7% discount off retail price! Dexcom, Inc. empowers people to take control of diabetes through innovative continuous glucose monitoring (CGM) systems. Dexcom CLARITY Clinic Sharing Handout Dexcom CLARITY helps patients and providers understand and analyze glucose patterns. Tech Support - G6 CGM Receiver Replacement; Tech Support - G6 CGM Receiver Replacement. The patient wears the Dexcom G6 Pro CGM System for up to 10 days in blinded or unblinded mode. These resources may help. Can’t find what you’re looking for? If you are a Dexcom User or Patient, please contact Dexcom You may opt-out of these communications at any time. Find answers to your questions about Dexcom Continuous Glucose Monitoring System, CLARITY software, Follow app, and diabetes management. At this time, live chat is only available to US customers, Monday-Sunday from 5AM-5PM PST. Dexcom uses Bluetooth to connect with your device. If you have paired a Dexcom CGM with your Tandem insulin pump, and your question isn't answered in this help section, you should contact Tandem customer technical support … Produktsupport anfordern. These include: Global Service & Support 844-607-8398 Dexcom CARE 888-738-3646 Customer Service 888-738-3646 Tutorials Training Videos Unlike a blood glucose meter (BGM), which provides just a single glucose reading. Continuous Glucose Monitoring (CGM) is a method to track glucose levels throughout the day and night. Jordan Morris, Professional Soccer Player, Kris Freeman, Five-Time Olympian & Triathlete. These include: Do your patients ask you about their sensor staying on, have sensitive skin, or find it hard to remove the sensor adhesive? Signal Loss. Call Tech Support at 1-844-607-8398; Call Customer Care at 1-877-339-2664 From reordering supplies, to tutorials and FAQ, Dexcom can provide support and guidance for a better experience with continuous glucose monitoring (CGM) Contact our customer support team who can help you. Are you new to the Dexcom CGM System? You can request a form by ticking the VAT exempt box when registering your Dexcom Store Account, in your Dexcom Store Account Profile, or by contacting Customer Service on 0800 031 5761 or GB.Sales@Dexcom.com.If that form has not been completed, any purchases made through the store … Insurance questions and new CGM inquiries. The Dexcom G6 sensors measure glucose levels for 10 days and come with a pre-loaded auto-applicator. Our self-guided training tutorials will help you get up and running with your Dexcom CGM. ... and your question isn't answered in this help section, you should contact Tandem customer technical support for all other issues by calling (877) 801-6901. Privacy Policy. Contact technical support if you require assistance. Technical Support. To report a defect in your Transmitter, please contact our Technical Support team on 0800 031 5763 or by using our web portal . What About the Wear Time? If this occurs, please call Tandem Diabetes Care® Technical Support at (877) 801-6901. Customer Service: 0800 031 5761 Mon–Thu 9am–5.30pm, Fri 9am–4pm If you have paired a Dexcom CGM with your Tandem insulin pump, and your question isn't answered in this help section, you should contact Tandem customer technical support … Patient Training & Support Resources for Dexcom G6, Dexcom CLARITY: How To Share CGM Data with Your HCP, https://www.dexcom.com/safety-information, Patient Training & Support Resources For Dexcom G6. We're here to provide ongoing support 24/7 for your Dexcom CGM System. BRIEF SAFETY STATEMENT Failure to use the Dexcom G6 Continuous Glucose Monitoring System (G6) and its components according to the instructions for use provided with your device and available at https://www.dexcom.com/safety-information and to properly consider all indications, contraindications, warnings, precautions, and cautions in those instructions for use may result in you missing a severe hypoglycemia (low blood glucose) or hyperglycemia (high blood glucose) occurrence and/or making a treatment decision that may result in injury. For product troubleshooting or replacement enquiries, please complete a Product Support Request. Access helpful Quick Start and User Guides for all Dexcom products and accessories. Headquartered in San Diego, California, Dexcom has emerged as a leader of diabetes care technology. In case you’re not familiar with it, … Dexcom has taken a lot of technologies of the G6 and made improvements on them. Approved for diabetes treatments with zero fingersticks and … null Quantity Help Limit of per order Availability This item is currently not available. About the 12 month Subscription Program You will be signing up to a 12-month subscription for the NEW Dexcom G6 System.Your credit card will be charged in instalments of $330 every 30 days for 12 months. Or CGM in general? For impacted users, they will receive the Alert Settings Reset notification once the app update is complete and the app is launched or the app receives a communication from the Transmitter. Dexcom G6 Pro Session. Dexcom Terms of Use and Dexcom, headquartered in San Diego, is dedicated to helping people better manage their diabetes by developing and marketing continuous glucose monitoring (CGM) products and tools for adult and pediatric patients. • Dexcom G6 and G6 Pro watch face complications allow you to view your glucose number and arrow from your watch face • Add the Dexcom G6 app to the Dock and enable background refresh for best performance Customer Reviews This app store should not be used as your first point of contact to resolve technical or customer services issues. Monday - Friday 07:00 - 18:00 Saturday - Sunday 08:30 - 16:30 I know that the change has been difficult but we have been trying to support our employees as much as possible with resources, time, and events to help them find their next role at Dexcom or with other companies in our locations. Produkt Support. Dexcom respects Thank you so much for everything you've done for the company and for our patients. Safety Information. At this time, live chat is only available to US customers, Monday-Sunday from 7AM-9PM PDT. If you wish to place an order for NHS funded supplies please contact our Customer Service team. Tech Support - G4 Platinum CGM Receiver Replacement; Tech Support - G4 Platinum CGM Receiver Replacement. Dexcom G6 CGM - see your glucose readings in real time with just a quick glance at your smart device. Dexcom Canada Technical Support ignorant of iOS compatibility and Loop app I have been Looping with the Dexcom G6 and the Omnipod for just three weeks. Browse Dexcom product guides, tutorials and online classes. If their HCP selects unblinded mode, the patient must be able to download and use the Dexcom G6 app from a compatible smart device. If you have paired a Dexcom CGM with your Tandem insulin pump, and your question isn't answered in this help section, you should contact Tandem customer technical support … STR-GL-102. For more information, please review the Using Your G6 Guide . Review our list of contact information for national organizations committed to helping those with diabetes, and their families, find support and guidance. Update the Dexcom G6 iOS App now from the Apple App Store to continue use of the Dexcom G6 iOS App. Apply today and share your story with us by providing some information about yourself and your experience with Dexcom. Keep up with the latest CGM news and happenings. 1-844-832-1810 (Option 2) [email protected] Monday to Friday, 10am – 8pm EST Blood Glucose Meters (BGM) measure glucose levels at a single moment in time, while Continuous Glucose Monitoring (CGM) systems continually check glucose levels throughout the … ... To report a defect in your Sensor, please contact our Technical Support team on 0800 031 5763 or by using our web portal. Provide us with a few details and we will contact you to begin your order. Dexcom, Dexcom G6, Dexcom G5 Mobile, Dexcom G4, Dexcom Follow and Dexcom CLARITY, Dexcom Share, Share are registered trademarks of Dexcom, Inc. in the U.S., and may be registered in other countries. Tech Support - G6 CGM Receiver Replacement; Tech Support - G6 CGM Receiver Replacement. Für Anfragen zur Fehlerbehebung oder zum Austausch von defekten Produkten füllen Sie bitte eine Produktsupportanfrage aus. The information you provide will be sent securely and subject to the 24/7 live support is here. The user can enable the Dexcom G6 app to send glucose information to the Apple Health app. Sensor startup period. Dexcom will continue to process re-orders, but we ask that patients only contact the Customer Sales Support and Technical Support teams at 844-607-8398 with urgent requests at this time. please fill out the form and a representative will contact you. By choosing to request info, you are granting Dexcom, Inc. For the Dexcom G6 CGM, please follow these steps to use the applicator to insert the built-in sensor: A) Take the applicator with built-in sensor out of the box. Dexcom CLARITY is the #1 preferred tool to support effective diabetes management for healthcare providers 3 and now displays a user’s most recently available glucose data. This Dexcom Starter Kit is for all new and existing CGM customers, with each customer eligible to purchase ONE Dexcom G6 Starter Kit Only, so they can get the opportunity to experience the full benefits of Dexcom G6. It was going well I was advised to contact Dexcom Canada technical support, as there seemed to be something wrong with the Clarity setup on my iPhone. If your glucose alerts and readings from the G6 do not match symptoms or expectations or you’re taking over the recommended maximum dosage amount of 1000mg of acetaminophen every 6 hours, use a blood glucose meter to make diabetes treatment decisions. As an example, the Dexcom G6 Sensor needs a 2-hour startup period to adjust to being under your skin. Blood Glucose Meters (BGM) measure glucose levels at a single moment in time, while Continuous Glucose Monitoring (CGM) systems continually check glucose levels throughout the day and night. CGM systems can provide real-time, dynamic glucose information every five minutes. © 2020 Dexcom, Inc. All rights reserved. This one-page document summarizes Dexcom training and support options for patients to get started using their Dexcom G6 Continuous Glucose Monitoring System. CGM vs. BGM. The Health app will display the Sharer’s glucose information with a three-hour delay. here. What are the benefits of continuous glucose monitoring? Learn how to can get the Dexcom G6 sensor here. † Using Dexcom CLARITY, you can easily analyze and reference your patients’ glucose patterns, trends, and statistics during in-person or telehealth appointments. 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